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To edit a user's properties, locate locate the user in the Directory and click on it to select it. Once this is highlighted in gray grey, as shown below, click on the Properties button on at the top-right corner of the Contents panel:
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A new window will open displaying the properties of the user:-. Each tab in the User properties window is explained below:
General
This section will allow
tab allows you to edit the general properties
for of the user
(, e.g. name, e-mail,
associated alternative extensions etc.
). To amend any of
the these entries, overtype any details you would like to change,
and press then click on the
Save button
, as shown below:
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The fields of contained in this tab are as follows:
| Field | Description |
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| Name | Enter the name you want associated with The name of the user in this field. If no name is entered, the default is the extension number .will show instead |
| Extension | Enter the main extension number you would like to associate with this User. | E-mail | Add the e-mail address you would like to associate with this User.The extension number of the user |
| Email | The e-mail address of the user |
| Alt extension | Enter any alternative extension numbers you would like to associate with this User. |
| Comment | This field is for free text. |
| Info |
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If a user has more than one extension associated with it, add these additional extensions in the field and separate the entries with a comma. |
Telephony
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| The alternative extension number(s) or the partial DDI number of the user, if applicable |
| Comment | Any comments you want to add for this user |
Telephony
The
tab allows you to edit the telephony properties
for of the user
(, e.g. DDI, IP phone, mobile or home phone number associated
).
If you do not want to log or record calls for this user or you would like to exclude the user's calls from any Stats collection points for Display boards, tick the box providedThis section also gives you the option to exclude the currently selected user from being logged or recorded in the system - assuming a call recording device is attached to TIM Plus.
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| Field | Description |
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| DDI | Enter the The DDI number associated with of the user in this field. |
| IP Phone | Enter the The IP phone number associated with of the user in this field. |
| Mobile | Enter any The mobile number associated with of the user in this field. You will need to import mobile CDR's if you want to log against the user. |
| Home | If The home telephone number of the user has a home on your system, enter it here and it will be tagged to the user, if applicable. |
| Do not log calls for this userIf you do not want to log | The calls for this user , simply tick the boxwill not be logged, if this option is ticked. |
| Do not record calls for this userIf you do not want to | record The calls for this user , simply tick the box. (Will only apply if Magic Box added.)will not be recorded, if this option is ticked. |
| Exclude this user from call statistics | If you do not want this user and their calls to appear on Display boards, tick this box. |
Charge
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| The calls are not included in any stats points objects and will not show on display boards. |
Charge
The tab allows you add or edit any fixed charge associated with the user, such as room rental, internet services and additional sundry items. If you do not want to add any a charge, leave this blank.
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This section will allow you to add or edit any markup 's charges associated with the user. If you do not want to add any markup, simply leave this blank.
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