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Any users within a group set to Do not log will not count towards your user license. |
Alarms
In order to monitor specific events for users within a specific group, you can set up alarms that trigger when certain criteria are met, e.g. when calls above a certain duration are made, when specific numbers are dialled or when defined cost-TIM Plus can send e-mail alerts when calls whose properties match certain criteria have happened, such as calls above a particular duration, calls to specific phone numbers, or when user-defined cost thresholds are exceeded.
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Dialled number alarm
Alarms An alarm can be set to activate activated when a part full or full partial number is dialled by a any user within the selected group. If you want to To add a series of full or partial numbers, you can separate each entry one with a comma, as shown above. Acceptable formats include: An example might be 00, 020, 020726526, 02072652600.
Cost alarm
An alarm can be set to activate activated when a call made call made by a any user within the selected group exceeds a pre-set cost. Note that the cost will relate to the local currency, e.g. in the screenshot above, the 5.00 would be £5 in UK, €5 in Europe or US$5 in USA.specific cost.
Duration alarm
An alarm can be activated when a call made by a any user within the selected group exceeds a predetermined duration, measured in seconds.
Missed call alarm
An alarm for E-mail notifications of missed calls can also be set up activated for users in the selected group, by ticking the box Enable missed call alarms for this groupsite option.
Delivering the alarm notification
To receive an e-mail notification from TIM Plus for about any of the above mentioned aforementioned alarms, type enter the address of the e-mail address recipient in the text box provided, as shown above. To send the alarm to more than one ; to send alerts to multiple e-mail addressaddresses, separate each entry one with a commasemicolon.
Charge
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Tariff
TIM Plus gives you the option to cost different groups of users at different rates. To apply a different tariff, expand the drop-down list and select from the available optionsThe Tariff tab allows you to select the default tariff table to use when costing calls made by users from this group.
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By default, TIM Plus is supplied with a standard |
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tariff table for the country of installation, which |
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automatically |
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includes details of national, international and mobile/cellphone dial codes. Bespoke tariffs can also be provided on request. |
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