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<a id="What is a Useruser group?"></a> |
What is a
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user group?
User groups are containers of users and they often mimic the organisational structure of your company, allowing senior management to report on calls by department. Access to the Directory can be restricted to one specific user group, so that managers can report only on their own department. For information on how to apply these restrictions, refer to the Web users section.
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<a id="Adding a Useruser group"></a> |
Adding a
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user group
To add a new user group to the Directory, select the
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If you are synchronising with a third party system, e.g. Cisco AXL, TIM Plus will automatically pick up the user groups as they are configured in your phone system. |
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<a id="Configuring a Useruser group"></a> |
Configuring a
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user group
To configure the properties of a user group, highlight the group you are interested in and click on the button at the top-right corner of the panel:
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By default, TIM Plus is supplied with a standard tariff table for the country of installation, which automatically includes details of national, international and mobile/cellphone dial codes. Bespoke tariffs can also be provided on request. |
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<a id="Renaming a Useruser group"></a> |
Renaming a
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user group
To rename a user group, locate the entity in the Directory and click on the tab.
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<a id="Deleting a Useruser group"></a> |
Deleting a
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user group
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When you are deleting a user group, you are deleting all the information contained within the group, including all users and the calls associated with those users! |
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