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What is a user group?
User groups contain are containers of individual users, and they normally mimic the organisational structure of your company, allowing enabling you to run reports on, and restrict access to, parts of the TIM Plus directory.
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The Discovered Users folder
A special user group - ,
- Referencemacro Label Discovered Users
, is automatically created in TIM Plus to harvest hitherto-unknown user information from the call data received from your telephone system. Over time, when all possible users have been collected by the Discovered Users folder, you can create your own user groups based on the structure of your organisation, and move users into these new groups.
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