| Summary_list |
|---|
| Task6 | Stats point - overview video |
|---|
| Task5 | Deleting a Stats stats point |
|---|
| Task1 | What is a Stats stats point? |
|---|
| Task2 | Adding a Stats stats point |
|---|
| Task3 | Configuring a Stats stats point |
|---|
| Task4 | Excluding a user from a Stats stats point |
|---|
|
| HTML |
|---|
<a id="What is a Statsstats point?"></a> |
What is a stats point?
...
| Screenshotmacro |
|---|
| Border | false |
|---|
| URL | /download/attachments/4817207/stats_points.png |
|---|
|
| HTML |
|---|
<a id="Adding a Statsstats point"></a> |
Adding a stats point
...
Give your Stats point a name in order to be able to add it to the list. You can leave the rest of the fields as default, if you prefer. Alternatively, follow the instuctions below on how to configure a Stats point. At the end, click on theAddbutton.
| HTML |
|---|
<a id="Configuring a Statsstats point"></a> |
Configuring a stats point
...
| Info |
|---|
NOTE: There is no limit to the number of Stats stats points you are allowed to have. This means that you could put several stats points at any one place, refreshing at different times (e.g. daily, weekly and monthly). |
...
| HTML |
|---|
<a id="Excluding a user from a Statsstats point"></a> |
Excluding a user from a stats point
...
| Info |
|---|
NOTE: You will need administrator rights to do this as you will need to be able to access the directory and user properties. |
Search the Directory for the user you want to exclude from your Stats point. For information on how to locate a user in the system check the Finding a user section above.
Once you have located the user in the system, select the entity and click on the
tab.
| Screenshotmacro |
|---|
| Border | false |
|---|
| URL | /download/attachments/4817219/stats_point_exclude_user.png |
|---|
|
A new pop-up window will appear. Click on theTelephonytab and tick the Exclude this user from call statistics box, then clickSaveto apply the changes.
| Screenshotmacro |
|---|
| Border | false |
|---|
| URL | /download/attachments/4817219/stats_point_exclude_user_2.png |
|---|
|
| HTML |
|---|
<a id="Deleting a Statsstats point"></a> |
Deleting a stats point
...