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| Task1 | What is a Leaderboard leaderboard panel? |
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| Task2 | Adding a Leaderboard leaderboard panel |
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| Task3 | Customising a Leaderboard leaderboard panel |
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| Task4 | Leaderboard panel - overview video |
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<a id="What is a Leaderboardleaderboard panel?"></a> |
What is a
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leaderboard panel?
A Leaderboard leaderboard panel is a panel that allows you to display several columns of information alongside each other so that you get a visual summary of any call information that interests you. Leader board panels are completely customisable and can show any combination of columns types. The background, font type, size, colour and placement are also customisable. Some examples are shown below:
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This example shows total number of calls, inbound, outbound, lost calls, duration of inbound, duration of outbound, total duration of calls and is ordered by total number of calls per user.
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<a id="Adding a Leaderboardleaderboard panel"></a> |
Adding a
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leaderboard panel
To add a Leaderboard leaderboard panel, click on the
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| URL | /download/attachments/4817206/panel_type_button.png |
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button and then select the
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| URL | /download/attachments/4817204/leaderboard_panel.png |
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button, as shown below:
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| Border | false |
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| Shadow | false |
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| URL | /download/attachments/4817211/add_leaderboard_panel_2.png |
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<a id="Customising a Leaderboardleaderboard panel"></a> |
Customising a
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leaderboard panel
To customize your Leaderboard leaderboard panel, click on the
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| URL | /download/attachments/4817206/pointer_button.png |
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button on the top-left corner of the screen, then select the
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| URL | /download/attachments/4817210/nut_button.png |
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icon to customise the panel, as shown below:
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To provide a title for the Leaderboard leaderboard panel, simply fill in the Label field. Choose the font size you would like to use by selecting from the drop-down list provided. You can also choose the style of font you would like to use for your title.
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First, you will need to select the Stats stats point you wish to use, by clicking on the Find button, as shown below:
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This will now appear as your chosen Stats stats point. Next, you will need to decide what you would like to show on the leaderboard. To do this, work through the drop-down lists provided, and select the Call type and relevant Column to populate the panel.
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| Border | false |
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| URL | /download/attachments/4817211/leaderboard_panel_properties_18.png |
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Changing the
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stats collection point
To change the Stats stats collection point of a column, click on the
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| URL | /download/attachments/4817211/stats_point_1_button.png |
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icon alongside it which will automatically turn into
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| URL | /download/attachments/4817211/stats_point_2_button.png |
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to confirm that the stats point has changed. In the example below, we have clicked on the
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| URL | /download/attachments/4817211/stats_point_1_button.png |
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icon to change the stats point of the
In column.
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You will be asked to confirm deletion. Press OK if you are sure you want to delete the selecte selected column.
Background
Click on the Background tab to configure the properties for the background of your label panel.
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| Screenshotmacro |
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| Border | false |
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| URL | /download/attachments/4817211/leaderboard_panel_metrics.png |
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<a id="Leaderboardleaderboard panel - overview video"></a> |
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For a live demonstration on how to design and customise a Leaderboard leaderboard panel, watch the video below:
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