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| Field | Description |
|---|
| Hide label | Tick this option if you don't want your panel to have a title. |
| Label | Enter a title for your leaderboard. |
| Text style | Select any styling properties for your panel title, e.g font size, font style or text colour etc. |
| Screenshotmacro |
|---|
| Border | false |
|---|
| Shadow | false |
|---|
| URL | /download/attachments/4817211/leaderboard_panel_properties_4.png |
|---|
|
| Field | Description |
|---|
| Hide label | Tick this option if you don't want to add any column headers. |
| Text style | Select any styling properties for your column headers, e.g font size, font style or text colour etc. |
Content
The
tab allows you select what columns of data you want to display in your leaderboard. Each column can be set to show different type of call information (duration, response time, etc.), for different call types (inbound, outbound, etc.) and for different entities (sites, groups, users) e.g. one column can show statistics for the total number of inbound answered calls on a daily basis, while in a different column you can display the same call information, but for a different group and on a weekly basis.
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To change the stats collection point of a column, click on the
| Inlineimage |
|---|
| URL | /download/attachments/4817211/stats_point_1_button.png |
|---|
|
icon alongside it
, which will automatically turn into | Inlineimage |
|---|
URL | /download/attachments/4817211/stats_point_2_button.png to highlight that the current column is using a different stats collection point.In the example below, we have clicked on the
| Inlineimage |
|---|
| URL | /download/attachments/4817211/stats_point_1_button.png |
|---|
|
icon to change the stats point of the
In column.
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| Screenshotmacro |
|---|
| Border | false |
|---|
| URL | /download/attachments/4817211/leaderboard_panel_properties_15.png |
|---|
|
After selecting the new stats point, the 
Image Added icon will automatically turn into
| Inlineimage |
|---|
| URL | /download/attachments/4817211/stats_point_2_button.png |
|---|
|
to highlight that the current column is using a different stats collection point.| Screenshotmacro |
|---|
| Border | false |
|---|
| URL | /download/attachments/4817211/leaderboard_panel_properties_14.png |
|---|
|
Changing the font properties
Click on the
| Inlineimage |
|---|
| URL | /download/attachments/4817211/font_button.png |
|---|
|
icon to change any
styling properties for the selected column, e.g font size, font style or text colour etc
.| Screenshotmacro |
|---|
| Border | false |
|---|
| Shadow | false |
|---|
| URL | http://docs.tri-line.com:8090/download/attachments/4817211/leaderboard_panel_properties_16.png |
|---|
|
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