Summary panel

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To choose the entity which the information in this summary panel will should apply to, select a stats collection point, by clicking on the Find button.

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This will now appear as your chosen Stats stats point.

Selecting the call type

To select the type of call which the information displayed in this column will summary panel should apply to, click on the drop-down list and choose from the available options, as shown below:Next, you will need to select the Call type and Column that

Selecting the information type

To select the type of call information you want to display as the summary value (e.g. to show the maximum call duration for all calls, select 

Show summary values

You may then choose to show only the summary values for this Summary panel and configure its properties. To choose the style of font or the font size, select from the drop-down list provided. To select the text colour, you need to click on the drop-down arrow. This will show the colour palette available. To select a standard colour, all you need to do is click on it. To add a custom colour, click on one of the blank custom colour squares and add the RGB colours to add to your custom palette. You need to click on theApplybutton to set the chosen colour.

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If you would like the text to appear as bold, italic or underlined, simply click on the required box to highlight .  To determine the placement of your title, simply click on . At the end, click on theSavebutton to save any changes made.

Show the name of the user

If you want to show the name of the user that meets the criteria set above, tick the box to allow this information to be displayed, then select the size, the type and the properties for the font you would like to use.

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