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A new window will open, allowing you to configure the properties of your stats point object. Each tab in this window will be explained below:

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The 

Tabmacro
LabelGeneral
tab , allows to select for which site, group or user you want the data to be collected. The stats points can also be configured to collect calls based on a particular subject, such as users, channels, dialled number, half-hour time slot etc. the entity, subject and the reset frequency for the data you want to collect in this stats point.

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URL/download/attachments/4817219/stats_point_5.png

 

Name

Enter or edit the name of your stats collection point. This should help you to easily identify it in the system at a later time.

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Drop_down_list
Value(All users)
SelectionUsers

Subject

The stats points can also be configured to collect calls based on a particular subject, such as users, channels, dialled number, half-hour time slot etc.

A stats point can be created as well on a particular subject. Choose from the drop-down list the subject that you prefer. For example, you want to know the maximum amount of channels that have been in use simultaneously, built the stats point on a Channel group, as shown below:

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URL/download/attachments/4817219/stats_point_exclusions_2.png

Contents

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The 

Tabmacro
LabelContents
tab is normally used to check that call stats are being collected by TIM Plus and it can be used for troubleshooting. The screen below shows calls coming through the system. If this page is blank, you will not be collecting any call stats.

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URL/download/attachments/4817219/stats_point_contents.png

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