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The
tab allows to select the entity
, subject and the reset frequency for the data and subject you want to collect the data for and how often you want to
collect in this reset the stats point
counter.
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| Border | false |
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| URL | /download/attachments/4817219/stats_point_5.png |
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Enter or edit the name of your stats collection point. This should help you to easily identify it in the system at a later time.
| Selection_macro |
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| Value | London Daily Stats |
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| Selection | Name |
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Site
To collect calls from for a particular site, select it from the drop-down list or select All sites .
Group
If a site has been selected, you are able to further limit the collection of call To collect data from a particular group.If you need to be more specific and want to lock the stats point onto a particular User groupuser group only, select the group from the drop-down list, as shown for London Accounts group the example below:.
| Drop_down_list |
|---|
| Value | Accounts |
|---|
| Selection | Group |
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User
You can also go right down to user level to add a stats points. To do soTo collect calls for a particular user only, select the user from the drop-down list provided. If you want the Stats point to collect information for all users, leave the default entry (All users), as shown below. , or select All users
| Drop_down_list |
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| Value | (All users) |
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| Selection | Users |
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The stats points can also be configured to collect calls based on a particular subject, such as users, channels, dialled number, half-hour time slot etc.A stats point can be created as well on a particular subject. Choose , by choosing from the available drop-down list the subject that you prefer. For example, you want to know the maximum amount of channels that have been in use simultaneously, built the stats point on a Channel group, as shown below:
| Drop_down_list |
|---|
| Value | Channel group |
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| Selection | Subject |
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