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  1. Search the Directory to locate the user you want to exclude from your stats.
  2. Once you locate the user in the Directory, select it and click on the
    Buttonmacro
    LabelProperties
    tab.
    Screenshotmacro
    Borderfalse
    URL/download/attachments/4817219/stats_point_exclude_user.png
  3. A new window will appear. Click on the 
    Tabmacro
    LabelTelephony
    tab and tick the Exclude this user from call statistics box. 
    Screenshotmacro
    Borderfalse
    URL/download/attachments/4817219/stats_point_exclude_user_2.png
  4. Click on the Save button to apply the changes.

 

HTML
<a id="Deleting a stats point"></a>

Deleting a stats point

To delete a Stats stats point, select the entity from the existent it from the 

Referencemacro
LabelStats points
list and click on theProperties button on at the top-right corner of the screen, as shown below:

Screenshotmacro
Borderfalse
URL/download/attachments/4817219/stats_point_4.png

A new window will pop-upopen. Click on the Delete button at the bottom-left corner of the window to remoce remove the selected Stats stats point.

Screenshotmacro
Borderfalse
URL/download/attachments/4817219/stats_point_delete.png

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