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Overview

The 

Referencemacro
LabelCall view
screen displays a live list of calls, showing each call the moment it is received from your telephone system(s) and successfully processed by TIM Plus. The call list is are arranged so that the most recent calls are at the top of the list.

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Info

The calls you see in the Call view screen pertain only to the area to which the logged-in user has been granted access; administrators see calls from all sites.

Column headers

The Call View screen can be customised by each web user to show only the columns they are interested in. To add or remove columns, click on the Columns tab, which will display the following panel:

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