This section allows you to create your own score cards and rate any call , by defining a list of questions, which will be used to rate calls for evaluation purposes. These score cards are based on a list of Questions which you, as a user, can create.
To add access the Questions , you will need to select section, click on the button from the list and the left-hand side menu. The following screen will appearbe displayed:
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Adding a question
To add a new Questionquestion, click on thebutton on the top right-hand side of the screen, as shown below:
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