TIM Plus can be configured to raise an alert when particular events occur on the system. The alerts can be saved to a log file on the local disk or send sent out as an email notification. The table below describes the type of alerts generated in TIM Plus:
Alert | Description |
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Critical | A critical alert notifies you of any events that have occurred, which are detrimental to the system, e.g. database failure. |
Warning | A warning alert notifies you of any non-critical events that have occurred on the system, e.g. you have exceeded your license limit. |
Information | An information alert notifies you of any system events that have occurred on the system, e.g. if the application service has been restarted. |
Voice audit | A voice audit alert notifies you of any system alerts related to your call recording device, e.g. |
Audit | A audit alert notifies of |
To send any of the alerts type an alert as a notification email, enter the email address in the text box alongside each type of alert, as shown below.:
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