These instructions help you configure your Aastra MX-ONE phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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<a id="Configure the SMDR output"></a> |
Configuring your SMDR output
The Aastra MX-ONE supports multiple SMDR output formats. TIM Plus requires the SMDR format to be set to either BC8, BC10 or BC13. For more information on how to configure the data output, please contact your system maintainer.
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<a id="Install NetPBX"></a> |
Installing NetPBX
The Aastra MX-ONE phone system sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Plus you first need to install the NetPBX software.
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<a id="Configure TIM Enterprise"></a> |
Configuring TIM Enterprise
Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:
- Click on the tab.
- Choose the PBX object you want to configure and click Properties.
- A new window will open. In the tab, select Aastra PC5 from the Data format list and tick the box Keep a local backup of data.
Screenshotmacro - In the tab, select No connection required from the Connection method list.
- Click on the button to apply the settings.
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<p>These instructions should assist in configuring your Aastra MX-ONE to work with TIM Enterprise. If you are not familiar with PBX configuration, please contact your system maintainer.</p> <table class="confluenceTable"> <tbody> <tr> <th class="confluenceTh" width=158>Connection information</th> <th class="confluenceTh">Description</th> </tr> <tr> <td class="confluenceTd"><b>Connection type</b></td> <td class="confluenceTd"><b>Serial Output: </b> The Aastra MX-ONE sends SMDR information via a serial connection which is located on Aastra MX-ONE unit itself. You will need to directly connect a serial cable from the Aastra MX-ONE to the PC that NetPBX is installed and running on. </td> </tr> <tr> <td class="confluenceTd"><b>Cable configuration</b></td> <td class="confluenceTd">Null-modem/Crossover. </td> </tr> </tbody> </table> <p>For your SMDR configuration, Aastra MX-ONE has multiple output formats. TIM Enterprise requires the SMDR format to be set to <span class="keyword">BC8</span> or <span class="keyword">BC10</span>.</p> <h2>Configuring TIM Enterprise</h2> <p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Aastra MX-ONE BC10:</p> <ol> <li>Browse to TIM Enterprise as normal and login with your credentials.</li> <li>Click on the <span class="button no_margin">Directory</span> tab.</li> <li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Aastra MX-ONE BC10'.</li> <li>Left-click on it and select <span class="button no_margin">Properties</span>.</li> <li>From the <span class="button no_margin">General</span> settings tab select <span class="keyword">Aastra MX-ONE BC10</span> from the PBX model list.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/aastra_mx_one_1.png" alt="Aastra MX-ONE BC10" /> <li>In the <span class="button no_margin">Connection</span> tab select <span class="keyword">No connection required</span> from the <span class="reference">Connection method</span> list.</li> <li>Finally, click on the <span class="button no_margin">Save</span> button.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/aastra_mx_one_2.png" alt="Aastra MX-ONE BC10" /> </ol> |