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The Aastra MX-ONE supports multiple SMDR output formats. TIM Plus Enterprise requires the SMDR format to be set to either BC8, BC10 or BC13. For more information on how to configure the data output, please contact your system maintainer.
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The Aastra MX-ONE phone system sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Plus Enterprise you first need to install the NetPBX software.
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