These instructions help you configure your Alcatel 4200-4400e phone system to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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<a id="Configure the SMDR output"></a> |
Configuring your SMDR output
The Alcatel 4200-4400e phone system sends its call records via a serial connection. The most recent units already have a .v24 port but, for older units, you may need to purchase a .v24 module. Connect a serial cable between your Alcatel 4200-4400e .v24 module and the PC that netpbx is installed and running on. See the table below for a summary of data output from Alcatel 4200-4400e:
Screenshotmacro Border false URL /download/attachments/3276853/alcatel_pbxs.png
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<a id="Download the interface file"></a> |
Download the interface file
- Visit Tri-Line's Gateway and download the interface file, as shown below:
Screenshotmacro Border false Shadow false URL /download/attachments/3276853/alcatel_4400e_download.png - Extract the Alcatel 4400E.ZIP file onto your computer's Desktop. This ZIP file contains the following file: Alcatel 4400E.TDT.
- Copy the file into the C:\Program Files\Tri-Line\TIM Enterprise\config folder.
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<a id="Install NetPBX"></a> |
Installing NetPBX
The Alcatel 4200-4400e phone system sends its call records via a serial connection. To collect the data from the serial port and send it to TIM Plus, you first need to install the NetPBX software. For setup instructions, click on the link below:
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<a id="Configure TIM Enterprise"> |
Configuring TIM Enterprise
Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:
- Click on the tab.
- Choose the PBX object you want to configure and click Properties.
- A new window will open. In the tab, select Alcatel 4400e from the Data format list and tick the Keep a local backup of data box, as shown below:
Screenshotmacro Border false URL /download/attachments/3276853/alcatel_4400e_1.png - In the tab, select No connection required from the Connection method list.
- Click on the button to apply the settings.
Screenshotmacro Border false URL /download/attachments/3276853/alcatel_4400e_2.png