These instructions help you configure your Avaya Matra 65xx series to work with TIM Enterprise. Contact your system maintainer if you are not familiar with the configuration of your PBX.
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<a id="Configuring the SMDR output"></a> |
Configuring your SMDR output
The Avaya Matra 65xx series is outputting the SMDR data via a serial connection. You need to connect a serial cable between your Avaya Matra 65xx phone system and the PC running netpbx. For more information about the output and configuration of the SMDR data, please contact your system maintainer.
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Installing NetPBX
To collect the data from the serial port and send it to TIM Enterprise, you first need to install the NetPBX software. For setup instructions, click on the link below:
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<a id="Configure TIM Enterprise"></a> |
Configuring TIM Enterprise
Once NetPBX is configured and collecting data, log in to TIM Enterprise and perform the following steps:
- Click on the tab.
- Choose the PBX object you want to configure and click Properties.
- A new window will open. In the tab, select AGFEO AC-AS Series from the Data format list and tick the Keep a local backup of data box, as shown below:
Screenshotmacro - In the tab, select No connection required from the Connection method list.
- Click on the button to apply the settings.
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<p>These instructions should assist in configuring your Avaya Matra 65xx series to work with TIM Enterprise. If you are not familiar with PBX configuration, please contact your system maintainer.</p> <table class="confluenceTable"> <tbody> <tr> <th class="confluenceTh" width=158>Connection information</th> <th class="confluenceTh">Description</th> </tr> <tr> <td class="confluenceTd"><b>Connection type</b></td> <td class="confluenceTd"><b>Serial Output: </b> Avaya Matra 65xx series PBX sends SMDR information via a serial connection. You will need to directly connect a serial cable from the Avaya Matra 65xx series PBX to the PC that NetPBX is installed and running on. </td> </tr> <tr> <td class="confluenceTd"><b>Cable configuration</b></td> <td class="confluenceTd">Null-modem/Crossover or Straight-through. Please check your Avaya Matra 65xx manual. </td> </tr> </tbody> </table> <h2>Configuring TIM Enterprise</h2> <p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your Avaya Matra 6500:</p> <ol> <li>Browse to TIM Enterprise as normal and login with your credentials.</li> <li>Click on the <span class="button no_margin">Directory</span> tab.</li> <li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'Avaya Matra 6500'.</li> <li>Left-click on it and select <span class="button no_margin">Properties</span>.</li> <li>From the <span class="button no_margin">General</span> settings tab select your <span class="keyword">Avaya Matra 65xx</span> family PBX model from the list.</li> <img class="screenshot border"src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/avaya_matra_6500_1.png" alt="Avaya Matra 6500" /> <li>In the <span class="button no_margin">Connection</span> tab select <span class="keyword">No connection required</span> from the <span class="reference">Connection method</span> list.</li> <li>Finally, click on the <span class="button no_margin">Save</span> button.</li> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/avaya_matra_6500_2.png" alt="Avaya Matra 6500" /> </ol> |