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Configuring TIM Enterprise

Follow the steps below to configure TIM Enterprise to collect the SMDR data from your Cisco UCMOnce the DSN connection has been set up, log in to TIM Enterprise and perform the steps below:

  1. Click on the Directory tab.
  2. Choose the PBX object you want to configure and click Properties.
  3. A new window will open. In the General tab, select Cisco UCM v4 DSN from the Data format list and tick the Keep a local backup of data box, as shown below:
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    URL/download/attachments/3670082/cisco_ucm_2.png
  4. Select Connect to a system DSN from the Connection method list. 
  5. The DSN connection details should be automatically picked up.
  6. Click on the Save button.
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    URL/download/attachments/3670082/cisco_ucm_3.png

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