Mitel 3100

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1. Using an RS-232 cable, connect the PC running TIM Plus to the serial port of the Mitel 3100.
2. Launch the Mitel System Tool.
3. Choose Voice from the selection menu.
4. Click on the Management tab, select Call Logging.
5. Click Change to set the following parameters:
• Set the Cost per minute to 00. (This functionality is not supported in NA systems)
• Set the Minimum call duration to be recorded option to 00:00:00.
• Set the Type of calls option to All. 
• Set the Minimum page length to 1.
• Enable call logging.
6. Click Save and commit the changes.

<a id="Install NetPBX><NetPBX"></a>

Installing NetPBX

The Mitel 3100 phone system sends SMDR information via a serial connection. To collect the data from the serial port and send it to TIM Plus, you first need to install the netpbx software. For setup instructions, click on the link below:

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