SwyxWare

<p>These instructions should assist in configuring your SwyxWare to 
work with TIM Enterprise. If you are not familiar with PBX 
configuration, please contact your system maintainer.</p>

<table class="confluenceTable">
	<tbody>
		<tr>
			<th class="confluenceTh" width=158>Connection information</th>
			<th class="confluenceTh">Description</th>
		</tr>
		<tr>
			<td class="confluenceTd"><b>Connection type</b></td>
			<td class="confluenceTd"><b>File
			</td>
		</tr>
		<tr>
			<td class="confluenceTd"><b>IP method</b></td>
			<td class="confluenceTd"><b>Swyx - File output: </b>
				The SwyxWare will output the CDR information to a file. TIM Enterprise can be installed on the same machine as the Swyx server, however we recommend that you speak to your system maintainer to see if there 
				would be any problems in doing this.

				<p>If you have to install TIM Enterprise on to another machine on the network, we advise that you setup a network share for the following directory: 
				<span class="keyword">\program files\tri-line\tim enterprise\spool</span>. You then need to map a network drive on the Swyx server machine to this path.</p>
			</td>
		</tr>
	</tbody>
</table>

<h2>Configuring your SMDR</h2>

<p>By default the CDR information is output to a file. This will need to
 be changed so the CDR data is outputted to a specific file and 
specific destination. To do this you will need to have access to the 
SwyxWare Administration tool. Below you will see the steps to configure the
 SwyxWare to output the CDR file:</p>

<ol>
	<li>Login to your SwyxWare Administration tool.</li>
	<li>Right-click on the Swyx server you want to configure and click on the <span class="button no_margin">Properties</span> button.</li>
	<li>Now, you should be able to see the properties window, click on the <span class="button no_margin">Call Detail Records</span> tab.</li>
	<li>Click on the <span class="keyword">Call Detail Records into Text File</span> radio button.</li>
	<li>In the <span class="reference">Save to Folder</span> field enter in the following: <span class="keyword">\program files\tri-line\tim enterprise\spool\</span>. If you are using a mapped driver 
	enter in the driver letter.</li>
	<li>In the <span class="reference">File Name</span> field enter the following: <span class="keyword">data.{sitecode}</span>. You can check the site code by browsing to TIM Enterprise, click on the 
	<span class="button no_margin">Directory</span> tab and hover over the site and the site code will appear.</li>
	<li>Click on the <span class="button no_margin">OK</span> button and close the SwyxWare Administration tool.</li>
</ol>

<p>Below, you can find an example of the SwyxWare Administration properties window:</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/swyxware_1.png" alt="SwyxWare Administration properties" />

<h2>Configuring TIM Enterprise</h2>

<p>Below you will find steps on how to configure TIM Enterprise to listen for SMDR data from your SwyxWare:</p>

<ol>
	<li>Browse to TIM Enterprise as normal and login with your credentials.</li>
	<li>Click on the <span class="button no_margin">Directory</span> tab.</li>
	<li>Go the the point in the Directory where you need to add the PBX Object and add a PBX with the name 'SwyxWare'.</li>
	<li>Left-click on it and select <span class="button no_margin">Properties</span>.</li>
	<li>From the <span class="button no_margin">General</span> settings tab select <span class="keyword">SwyxWare</span> from the PBX model list.</li>
	<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/swyxware_2.png" alt="SwyxWare" />
	<li>In the <span class="button no_margin">Connection</span> tab select <span class="keyword">No connection required</span> from the <span class="reference">Connection method</span> list.</li>
	<li>Finally, click on the <span class="button no_margin">Save</span> button.</li>
	<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/pbx/swyxware_3.png" alt="SwyxWare" />
</ol>