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Configuring your Cisco UCM
Create Cisco Application User for AXL sync
To enable TIM Enterprise to query the Cisco database, you need to create an Application User on your Cisco UCM. Follow the steps below to complete this task:
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Set up FTP/SFTP in Cisco UCM
You will need to configure your Cisco UCM to send the CDR data to TIM Enterprise. Note that the UCM can be configured with cluster wide or server specific settings, depending on how the system maintainer has installed it. Please note that, by default, CDR records are turned off.
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