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CriteriaDescription

equals

Search for calls whose account code matches a particular value. In the example below, the results will show only calls whose account code is  1140.

Reporting_filter_enterprise
Value31140
Value1Account Code
Value2equals

is not equal to

Exclude calls whose account code matches a particular value. In the example below, the results will exclude calls whose account code is 1140.

Reporting_filter_enterprise
Value31140
Value1Account code
Value2is not equal to

begins with

Search for calls whose account code begins with a particular number of digits. In the example below, the results will show only calls whose account code begins with 11.

Reporting_filter_enterprise
Value311
Value1Account code
Value2begins with

does not begin with

Exclude calls whose account code begins with a particular number of digits. In the example below, the results will exclude calls whose account code begins with 11.

Reporting_filter_enterprise
Value311
Value1Account code
Value2does not begin with

ends with

Search for calls whose account code ends with a particular number of digits. In the example below, the results will show only calls whose account code ends with 40.

Reporting_filter_enterprise
Value340
Value1Account codes
Value2ends with

does not end with

Exclude calls whose account code ends with a particular number of digits. In the example below, the results will exclude calls whose account code ends with 40.

Reporting_filter_enterprise
Value340
Value1Account codes
Value2does not end with

contains

Search for calls whose account code contains a particular number of digits. In the example below, the results will show only calls whose account code contains 14.

Reporting_filter_enterprise
Value314
Value1Account codes
Value2contains

does not contain     

Exclude calls whose account code contains a particular number of digits. In the example below, the results will exclude calls whose account code contains 14.

Reporting_filter_enterprise
Value314
Value1Account codes
Value2does not contain

 

Carrier

The carrier is the tariff table used to cost calls. If you use more than one carrier, you can choose to filter your results by displaying or excluding calls routed over a particular carrier.

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CriteriaDescription

equals

Search for calls whose dialled number matches a particular value. In the example below, the results will show only calls whose dialled number is 02072652600.

Reporting_filter_enterprise
Value302072652600
Value1Dialled number
Value2equals

is not equal to     

Exclude calls whose dialled number matches a particular value. In the example below, the results will exclude calls whose dialled number is 02072652600.

Reporting_filter_enterprise
Value302072652600
Value1Dialled number
Value2is not equal to

begins with

Search for calls whose dialled number begins with a particular number of digits. In the example below, the results will show only calls whose dialled number begins with 00.

Reporting_filter_enterprise
Value300
Value1Dialled number
Value2begins with

does not begin with

Exclude calls whose dialled number begins with a particular number of digits. In the example below, the results will exclude calls whose dialled number begins with 00.

Reporting_filter_enterprise
Value300
Value1Dialled number
Value2does not begin with

ends with

Search for calls whose dialled number ends with a particular number of digits. In the example below, the results will show only calls whose dialled number ends with 2600.

Reporting_filter_enterprise
Value32600
Value1Dialled number
Value2ends with

does not end with

Exclude calls whose dialled number ends with a particular number of digits. In the example below, the results will exclude calls whose dialled number ends with 2600.

Reporting_filter_enterprise
Value32600
Value1Dialled number
Value2does not end with

contains

Search for calls whose dialled number contains a particular number of digits. In the example below, the results will show only calls whose dialled number contains 265.

Reporting_filter_enterprise
Value3265
Value1Dialled number
Value2contains

does not contain 

Exclude calls whose dialled number contains a particular number of digits. In the example below, the results will exclude calls whose dialled number contains 265.

Reporting_filter_enterprise
Value3265
Value1Dialled number
Value2does not contain

 

LCR code

To filter your results by Least Cost Routing (LCR) code, enter it in the box provided and select the criteria by which you want this to be matched in the results. The options contained in the drop-down list are described in the table below:

CriteriaDescription

equals

Search for calls whose LCR code matches a particular value. In the example below, the results will show only calls whose LCR code is 1470.

Reporting_filter_enterprise
Value31470
Value1LCR code
Value2equals

is not equal to     

Exclude calls whose LCR code matches a particular value. In the example below, the results will exclude calls whose LCR code is 1470.

Reporting_filter_enterprise
Value31470
Value1LCR
Value2is not equal to

begins with

Search for calls whose LCR code begins with a particular number of digits. In the example below, the results will show only calls whose LCR code begins with 14.

Reporting_filter_enterprise
Value314
Value1LCR
Value2begins with

does not begin with

Exclude calls whose LCR code begins with a particular number of digits. In the example below, the results will exclude calls whose LCR code begins 14.

Reporting_filter_enterprise
Value312
Value1LCR code
Value2does not begin with

ends with

Search for calls whose LCR code ends with a particular number of digits. In the example below, the results will show only calls whose LCR code ends with 70.

Reporting_filter_enterprise
Value370
Value1LCR code
Value2ends with

does not end with

Exclude calls whose LCR code ends with a particular number of digits. In the example below, the results will exclude calls whose LCR code is 70.

Reporting_filter_enterprise
Value370
Value1LCR code
Value2does not end with

contains

Search for calls whose LCR code contains a particular number of digits.In the example below, the results will show only calls whose LCR code contains 47.

Reporting_filter_enterprise
Value347
Value1LCR code
Value2contains

does not contain

Exclude calls whose LCR code contains a particular number of digits. In the example below, the results will exclude calls whose LCR code contains 47.

Reporting_filter_enterprise
Value347
Value1LCR code
Value2does not contain

 

Start time

This option allows you to filter calls based on the time the call started. Specify the start time in the text box provided using the hh:mm:ss format and choose a criteria from the drop-down list.

CriteriaDescription

is greater than    

Search for calls that started after a particular time. In the example below, the results will show only calls that began after 10 am.

Reporting_filter_enterprise
Value310:00:00
Value1Start time
Value2is greater than

is less than

Search for calls that started before a particular time. In the example below, the results will show only calls that began before 10 am.

Reporting_filter_enterprise
Value310:00:00
Value1Start time
Value2is less than

equals

Search for calls that started at a particular time. In the example below, the results will show only calls that started at  10:30:00.

Reporting_filter_enterprise
Value310:30:00
Value1Cost
Value2equals

is not equal to   

Exclude calls that started at a particular time. In the example below, the results will exclude calls that started at  10:30:00.

Reporting_filter_enterprise
Value310:30:00
Value1Cost
Value2is not equal

 

Call type

This filter allows you to define the type of call you want to report on, in terms of where the call originated and where it was delivered, e.g. incoming, outgoing, internal, etc.

Call type

Description

All inbound

Inbound answered

Inbound DDI only

Inbound transfer only

Inbound missed

All outbound calls

Outbound connected only

Outbound not connected only

Outbound operator assisted

Tandem

User mobile calls

User SMS

All internal

Internal answered only

Internal not answered only

Internal not connected

Private wire

Feature

Criteria

Description

equals

Search for calls of a particular type. In the example below, the results will show only internal calls.

Reporting_filter_enterprise
Value3All internal
Value1Call type
Value2equals

is not equal to

Exclude calls of a particular type. In the example below, the results will show all call types, except internal calls.

 

Reporting_filter_enterprise
Value3All internal
Value1Call type
Value2is not equal

Info

To report on all types of call, select the (All call types) option.

 

CLI

Calling Line Identification (CLI) is the telephone number of the remote caller in an incoming call scenario. To filter a report by dialled numberCLI, enter the relevant value in the box provided and select the criteria by which you want this to be matched in the results. The options contained in the drop-down list are described in the table below:

CriteriaDescription

equals

Search for calls whose CLI matches a particular value. In the example below, the results will show only calls whose CLI is 02072652600.

Reporting_filter_enterprise
Value302072652600
Value1CLI
Value2equals

is not equal to     

Exclude calls whose CLI matches a particular value. In the example below, the results will exclude calls whose CLI is 02072652600.

Reporting_filter_enterprise
Value302072652600
Value1CLI
Value2is not equal to

begins with

Search for calls whose CLI begins with a particular number of digits. In the example below, the results will show only calls whose CLI begins with 0789.

Reporting_filter_enterprise
Value30789
Value1CLI
Value2begins with

does not begin with

Exclude calls whose CLI begins with a particular number of digits. In the example below, the results will exclude calls whose CLI begins with 0789.

Reporting_filter_enterprise
Value30789
Value1CLI
Value2does not begin with

ends with

Search for calls whose CLI ends with a particular number of digits. In the example below, the results will show only calls whose CLI ends with 2600.

Reporting_filter_enterprise
Value32600
Value1CLI
Value2ends with

does not end with

Exclude calls whose CLI ends with a particular number of digits. In the example below, the results will exclude calls whose CLI ends with 2600.

Reporting_filter_enterprise
Value32600
Value1CLI
Value2does not end with

contains

Search for calls whose CLI contains a particular number of digits. In the example below, the results will show only calls whose CLI contains 265.

Reporting_filter_enterprise
Value3265
Value1CLI
Value2contains

does not contain 

Exclude calls whose CLI contains a particular number of digits. In the example below, the results will exclude calls whose CLI contains 265.

Reporting_filter_enterprise
Value3265
Value1CLI
Value2does not contain

 

 

Destination

If you want to filter calls to a specific, known destination, type the name of the destination in the text box provided and select the criteria by which you want this to be matched in the results. The options contained in the drop-down list are described in the table below:

CriteriaDescription

equals

Search for calls whose CLI matches a particular value. In the example below, the results will show only calls whose CLI is 02072652600.

Reporting_filter_enterprise
Value302072652600
Value1CLI
Value2equals

is not equal to     

Exclude calls whose CLI matches a particular value. In the example below, the results will exclude calls whose CLI is 02072652600.

Reporting_filter_enterprise
Value302072652600
Value1CLI
Value2is not equal to

begins with

Search for calls whose CLI begins with a particular number of digits. In the example below, the results will show only calls whose CLI begins with 0789.

Reporting_filter_enterprise
Value30789
Value1CLI
Value2begins with

does not begin with

Exclude calls whose CLI begins with a particular number of digits. In the example below, the results will exclude calls whose CLI begins with 0789.

Reporting_filter_enterprise
Value30789
Value1CLI
Value2does not begin with

ends with

Search for calls whose CLI ends with a particular number of digits. In the example below, the results will show only calls whose CLI ends with 2600.

Reporting_filter_enterprise
Value32600
Value1CLI
Value2ends with

does not end with

Exclude calls whose CLI ends with a particular number of digits. In the example below, the results will exclude calls whose CLI ends with 2600.

Reporting_filter_enterprise
Value32600
Value1CLI
Value2does not end with

contains

Search for calls whose CLI contains a particular number of digits. In the example below, the results will show only calls whose CLI contains 265.

Reporting_filter_enterprise
Value3265
Value1CLI
Value2contains

does not contain 

Exclude calls whose CLI contains a particular number of digits. In the example below, the results will exclude calls whose CLI contains 265.

Reporting_filter_enterprise
Value3265
Value1CLI
Value2does not contain

HTML
<p>The filters option allows you to add one or more filters to the report 
to allow you to sift through information in more detail. To add a 
filter, simply choose the relevant filter and press the <img class="icon" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/add_button.png" > button to add to the report.</p>

<img class="screenshot" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/filters_1.png" alt="Add filter" />

<p>The following window will appear, allowing you to set your report's filters:</p>

<img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/filters_4.png" alt="Add filter" />

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