...
Call type | Description | ||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
All inbound Inbound answered Inbound DDI only Inbound transfer only Inbound missed All outbound calls Outbound connected only Outbound not connected only Outbound operator assisted Tandem User mobile calls User SMS All internal Internal answered only Internal not answered only Internal not connected Private wire Feature |
|
CLI
Calling Line Identification (CLI) is the telephone number of the remote caller in an incoming call scenario. To filter a report by CLI, enter the relevant value in the box provided and select the criteria by which you want this to be matched in the results. The options contained in the drop-down list are described in the table below:
...
| Criteria | Description | ||||||||
|---|---|---|---|---|---|---|---|---|---|
equals | Search for calls whose destination matches a particular name. In the example below, the results will show only calls whose destination is France Warren Smith.
| ||||||||
is not equal to | Exclude calls whose destination matches a particular name. In the example below, the results will exclude calls whose destination is France Warren Smith.
| ||||||||
begins with | Search for calls whose destination begins with specific letters. In the example below, the results will show only calls whose destination name begins with Fra Warren Sm .
| ||||||||
| does not begin with | Exclude calls whose destination begins with a particular number of digitsspecific letters. In the example below, the results will exclude calls whose destination begins with 0789 Warren Sm.
| ||||||||
ends with | Search for calls whose destination ends with a particular number of digits. In the example below, the results will show only calls whose destination ends with 2600 Smith .
| ||||||||
does not end with | Exclude calls whose destination ends with a particular number of digits. In the example below, the results will exclude calls whose destination ends with 2600 Smith.
| ||||||||
contains | Search for calls whose destination contains a particular number of digits. In the example below, the results will show only calls whose destination contains 265 Warren.
| ||||||||
does not contain | Exclude calls whose destination contains a particular number of digits. In the example below, the results will exclude calls whose destination contains 265 Warren.
|
...