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Filter_box
Task6Start time
Task12Trunk access code
Task5LCR code
Task11Response time
Task8CLI
Task10Duration
Task7Call type
Task9Destination
Task1Account code
Task2Carrier
Task3Cost
Task4Dialled number


 

HTML
<a id="Account code"></a>

 

Account code

To filter a report by account code, enter the relevant value in the box provided and select the criteria by which you want this to be matched in the results. The options contained in the drop-down list are described in the table below:

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CriteriaDescription

equals

Search for calls that were routed over a particular carrier. In the example below, the results will show only calls routed over BT carrier.

Reporting_filter_enterprise
Value3BT
Value1Carrier
Value2equals

is not equal to    

Exclude calls that were routed over a particular carrier. In the example below, the results will exclude calls routed over BT carrier.

Reporting_filter_enterprise
Value3BT
Value1Carrier
Value2is not equal to

HTML
<a id="Account code"></a>

 

Cost

You can define a cost filter to include calls above or below specific values by entering your criteria, as shown below:

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