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| Criteria | Description | ||||||||
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is greater than | Search for calls whose duration is longer than a particular value. In the example below, the results will show only calls whose duration is longer than 30 seconds.
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is less than | Search for calls whose duration is shorter than a particular value. In the example below, the results will show only calls whose duration is shorter than 60 seconds.
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equals | Search for calls whose duration is equal to a particular value. In the example below, the results will show only calls whose duration is 10 seconds.
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is not equal to | Exclude calls whose duration is equal to a particular value. In the example below, the results will exclude calls whose duration is 10 seconds.
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<a id="Response time"></a> |
Response time
This option allows you to filter calls based on their response time, measured in seconds. Specify the desired response time threshold in the text box provided and select the criteria by which you want this to be matched in the results. The options contained in the drop-down list are described in the table below:
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