...
Click on the Reports tab and select Call scoring from the left-hand pane. The screen displaying the parameters of the report will appear, where you can configure the entity, period, filters, options and format of the report.
| Screenshotmacro | ||||
|---|---|---|---|---|
|
For details about how to configure these parameters, refer to the relevant page in the list below:
...
| Screenshotmacro | ||||
|---|---|---|---|---|
|
The report's results
Below is an example of this report's output in Web format:
| Screenshotmacro | ||||
|---|---|---|---|---|
|
The Web format is the most interactive of all formats: all column headers are click-sortable and most graphical and tabular elements can be drilled down into, allowing deeper analysis of your results. By clicking on the About this report link at the top-right corner of the page, you can review any filters and options that have been applied to the report.
...