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The Unused Devices report identifies any users and channels that haven't been utilised in a given period of time. It is useful for identifying telephone handsets that can be safely reallocated to other users or which channels are no longer used.
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| URL | /download/attachments/2785334/unused_devices_1.png |
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Running the report
Click on the Reports tab and select Account summary from the left-hand pane. The screen displaying the parameters of the report will appear, where you can configure the entity, period, filters, options and format of the report.
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| Border | false |
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| URL | /download/attachments/96997572785334/accountunused_summarydevices_2.png |
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For details about how to configure these parameters, refer to the relevant page in the list below:
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| Border | false |
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| URL | /download/attachments/2785334/unused_devices_3.png/download/attachments/9699757/account_summary_3.png |
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Below is an example of this report's output in Web format, showing both unused users and unused channels:
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| URL | /download/attachments/2785334/unused_devices_1.png |
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| URL | /download/attachments/2785334/unused_devices_4.png |
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The Web format is the most interactive of all formats: all column headers are click-sortable and most graphical and tabular elements can be drilled down into, allowing deeper analysis of your results. By clicking on the About this report link at the top-right corner of the page, you can review any filters and options that have been applied to the report.
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