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| Organisation unit | Description | ||||
|---|---|---|---|---|---|
Any group of channels or lines coming into your organisation. | |||||
A part of your organisation to which specific rates apply; it can contain other
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Normally, used to describe a group of smaller units. | |||||
A segment of your organisation that functions independently. | |||||
A special type of group that acts as a virtual container that collates disparate users from anywhere in your organisation, for reporting purposes. | |||||
A section of your organisation, usually designating an office branch. |
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