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A Channel Group is any group of channels or lines coming into your organisation.

The Discovered Channels folder

A  
When a new

Referencemacro
LabelPBX
object is added to the system, a special channel group, Discovered Channels, is automatically created in the Directory when you first install the system, to harvest hitherto-unknown channel information from the call data received from your telephone system. Over time, when all possible channels have been collected by the Discovered Channels folder, you can create your own channel groups based on the structure of your organisation, and move channels into these new groups.
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