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These units can be placed at any hierarchical level, allowing maximum flexibility when structuring the Directory, e.g. Cost Centres centres can contain Sites and Sites can contain several Cost Centrescentres.
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| Organisation unit | Description | ||||
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Any group of channels or lines coming into your organisation. | |||||
A part of your organisation to which specific rates apply; it can contain other
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A division is normally used to describe a group of smaller units, being this sites, cost centres or groups. | |||||
A segment of your organisation that can function independently. | |||||
A special type of group that acts as a virtual container that collates disparate users from anywhere in your organisation, for reporting purposes. | |||||
A section of your organisation, usually designating an office branch. |
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Divisions, Cost Centrescentres, Groups and Sites can be used interchangeable, to better reflect the internal structure of your company. |