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An Alarm object can be set up at any level of the Directory in order to trigger an alert when certain criteria are met, such as calls above a particular duration, calls to specific phone numbers, or when user-defined cost thresholds are exceeded.The criteria set for the alarm can be triggered by calls or by a particular stats point.

 

calls whose properties match certain criteria have happened, such as calls above a particular duration, calls to specific phone numbers, or when user-defined cost thresholds are exceeded. The criteria that must be met to trigger an alarm is user-defined , and email alerts can be sent to one or more recipients.

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The

Referencemacro
LabelGeneral
tab allows you to configure the general properties of the alarm.

FieldDescription
Alarm nameEnter a relevant name for the alarm object.

Alarm type

Choose weather

Select the

alarm object should
  

 

Criteria

 

Notification

type of alarm you want to add to the Directory.

Trigger only once until alarm is reset

Enable this option if you want the alarm to be triggered only the first time the alarm's criteria is met.