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| Field | Description |
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| Alarm name | Enter a relevant name for the alarm object. |
Alarm type | Select the type of alarm you want to add to the Directory. |
Trigger only once until alarm is reset (call alarms) | Enable this option if you want the alarm to be triggered only the first time the alarm's criteria is met. |
Criteria
This tabs tab allows you to set up configure the criteria for which the alarm to should be triggered. To set this up, click on the
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A new window will open, allowing to select from a list of filters. For maximum flexibility, each filter consists of three elements that need completing: property, operator and value.
Account code
This filter allows you to set up an alarm based on account codes.
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| Criteria | Description | ||||||||
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equals | Search for calls whose account code matches a particular value. In the example below, the results will show only calls whose account code is 1140.
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is not equal to | Exclude calls whose account code matches a particular value. In the example below, the results will exclude calls whose account code is 1140.
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begins with | Search for calls whose account code begins with a particular combination of digits. In the example below, the results will show only calls whose account code begins with 11.
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does not begin with | Exclude calls whose account code begins with a particular combination of digits. In the example below, the results will exclude calls whose account code begins with 11.
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ends with | Search for calls whose account code ends with a particular combination of digits. In the example below, the results will show only calls whose account code ends with 40.
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does not end with | Exclude calls whose account code ends with a particular combination of digits. In the example below, the results will exclude calls whose account code ends with 40.
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contains | Search for calls whose account code contains a particular combination of digits. In the example below, the results will show only calls whose account code contains 14.
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does not contain | Exclude calls whose account code contains a particular combination of digits. In the example below, the results will exclude calls whose account code contains 14.
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