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This tab allows you to define the criteria upon which the alarm to should be triggered.
This tab allows you to configure the criteria for which the alarm should be triggered. To set this up, click on the
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Account code
This filter allows you to set up an alarm based on account codes. To set up the alarm criteria, enter a relevant value in the box provided and match the correct operator. The table below describes all the available operators:
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equals | present all operators once for all filters: e.g. The alarm will be triggered when a call's account code property matches the value entered. The alarm will be triggered when a call whose property's value begins with a particular combination of digits matches the value entered.
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is not equal to | The alarm will be triggered when a call's account code does not match the value entered.
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begins with | The alarm will be triggered when a call whose account code begins with a particular combination of digits matches the value entered.
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does not begin with | The alarm will be triggered when a call whose account code begins with a particular combination of digits does not match the value entered.
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ends with | The alarm will be triggered when a call whose account code ends with a particular combination of digits matches the value entered.
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does not end with | The alarm will be triggered when a call whose account code ends with a particular combination of digits does not match the value entered.
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contains | The alarm will be triggered when a call whose account code contains a particular combination of digits matches match the value entered.
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does not contain | The alarm will be triggered when a call whose account code contains a particular combination of digits does not match the value entered.
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This filter allows you to set up an alarm based on the type of call, in terms of where the call originated and where it was delivered, e.g. incoming, outgoing, internal, etc. To set up the alarm criteria, enter a relevant value in the box provided and match the correct operator. In the example below, an alarm will be triggered when a
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