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General
The
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Alarm name | Enter a relevant name for the alarm object. |
Alarm type | Select the type of alarm you want to add to the Directory. |
Trigger only once until alarm is reset (call alarms) | Enable this option if you want the alarm to be triggered only the first time the alarm's criteria is met. |
Criteria
This tab allows you to define configure the criteria upon which the alarm should be triggered. This tab allows you to configure the criteria for which the alarm should be triggered. Clicking on the button will display a new window, allowing you to add a filter to your alarm object.
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Each filter consists of three elements: the filter's property (account code, dialled number, etc), an operator and a value field.
To construct a filter, select the filter's property from the available list, enter a relevant value and match a suitable operator. The options available are described below:
Calls alarms
Stats alarms
To set this up, click on the
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Account code
This filter allows you to set up an alarm based on account codes. To set up the alarm criteria, enter a relevant value in the box provided and match the correct operator. The table below describes all the available operators:
Operator | Description | ||||||||
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equals | present all operators once for all filters: e.g. The filter's property matches the value entered. The alarm will be triggered when a call's property matches the value entered. The alarm will be triggered when a call whose property's value begins with a particular combination of digits matches the value entered.
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is not equal to | The filter's property does not match the value entered. The alarm will be triggered when a call's account code does not match the value entered.
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begins with | The filter's property The alarm will be triggered when a call whose account code begins with a particular combination of digits matches the value entered.
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does not begin with | The alarm will be triggered when a call whose account code begins with a particular combination of digits does not match the value entered.
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ends with | The alarm will be triggered when a call whose account code ends with a particular combination of digits matches the value entered.
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does not end with | The alarm will be triggered when a call whose account code ends with a particular combination of digits does not match the value entered.
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contains | The alarm will be triggered when a call whose account code contains a particular combination of digits matches match the value entered.
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does not contain | The alarm will be triggered when a call whose account code contains a particular combination of digits does not match the value entered.
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