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OperatorDescription

Equals

An alarm will be triggered when the 

Referencemacro
LabelProperty
of a call matches the value entered. In the example below, an alarm will be triggered when a call's destination is
Referencemacro
LabelGermany
.

Alarms_enterprise
Value3Germany
Value1Destination
Value2Equals

Does not equal

An alarm will be triggered when the 

Referencemacro
LabelProperty
of a call does not match the value entered. In the example below, an alarm will be triggered when a call's LCR code is not
Referencemacro
Label1470
.

Alarms_enterprise
Value31470
Value1LCR
Value2Does not equal

Begins with

An alarm will be triggered when the 

Referencemacro
LabelProperty
of a call begins with a particular combination of characters. In the example below, an alarm will be triggered when a call's dialled number begins with the digits
Referencemacro
Label0207
.
Alarms_enterprise
Value30207
Value1Dialled number
Value2Begins with

Does not begin with

An alarm will be triggered when the  

Referencemacro
LabelProperty
of a call does not begin with a particular combination of characters. In the example below, an alarm will be triggered when a call's CLI does not begin with the digits
Referencemacro
Label0131
.

Alarms_enterprise
Value30131
Value1Dialled number
Value2Does not begin with

Ends with

An alarm will be triggered when the  

Referencemacro
LabelProperty
of a call ends with a particular combination of characters. In the example below, an alarm will be triggered when a call's LCR code ends with the digits
Referencemacro
Label70
.

Alarms_enterprise
Value370
Value1LCR code
Value2Ends with

Does not end with

An alarm will be triggered when the  

Referencemacro
LabelProperty
of a call does not end with a particular combination of characters. In the example below, an alarm will be triggered when a call's trunk access code does not end with the digits
Referencemacro
Label44
.

Alarms_enterprise
Value344
Value1Trunk access code
Value2Does not end with

Contains

An alarm will be triggered when the  

Referencemacro
LabelProperty
of a call contains a particular combination of characters. In the example below, an alarm will be triggered when a call's account code contains the digits
Referencemacro
Label40
.

Alarms_enterprise
Value3Smith
Value1Destination
Value2Contains

Does not contain     

An alarm will be triggered when the  

Referencemacro
LabelProperty
of a call does not end with a particular combination of characters. In the example below, an alarm will be triggered when a call's chargeband does not contain the letters
Referencemacro
LabelUKNAT
.

Alarms_enterprise
Value3UKNAT
Value1Chargeband
Value2Does not contain

Is greater than

An alarm will be triggered when the  

Referencemacro
LabelProperty
of a call is greater than a particular value. In the example below, an alarm will be triggered when a call's response time is greater than
Referencemacro
Label10
seconds.

Alarms_enterprise
Value310
Value1Response time
Value2Is greater than

Is less than

An alarm will be triggered when the   the 

Referencemacro
LabelProperty
of a call is less than a particular value. In the example below, an alarm will be triggered when a call's duration is less than
Referencemacro
Label30
seconds.

Alarms_enterprise
Value330
Value1Duration
Value2Is less than

 

Calls alarms

Stats alarms

To set this up,

 

Account code

To set up a filter based on an account code, select select 

Keywordmacro
LabelAccount codes
from the
Referencemacro
LabelProperty
list, enter a relevant value and match a suitable operator.

Alarms_enterprise

This filter allows you to set up an alarm based on account codes. To set up the alarm criteria, enter a relevant value in the box provided and match the correct operator. The table below describes all the available operators:

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