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Operator | Description |
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Equals | An alarm will be triggered when the of a call matches the value entered. In the example below, an alarm will be triggered when a call's destination is . Alarms_enterprise |
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Value3 | Germany |
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Value1 | Destination |
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Value2 | Equals |
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Does not equal
| An alarm will be triggered when the of a call does not match the value entered. In the example below, an alarm will be triggered when a call's LCR code is not . Alarms_enterprise |
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Value3 | 1470 |
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Value1 | LCR |
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Value2 | Does not equal |
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Begins with | An alarm will be triggered when the of a call begins with a particular combination of characters. In the example below, an alarm will be triggered when a call's dialled number begins with the digits .
Alarms_enterprise |
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Value3 | 0207 |
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Value1 | Dialled number |
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Value2 | Begins with |
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Does not begin with | An alarm will be triggered when the of a call does not begin with a particular combination of characters. In the example below, an alarm will be triggered when a call's CLI does not begin with the digits . Alarms_enterprise |
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Value3 | 0131 |
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Value1 | Dialled number |
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Value2 | Does not begin with |
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Ends with | An alarm will be triggered when the of a call ends with a particular combination of characters. In the example below, an alarm will be triggered when a call's LCR code ends with the digits . Alarms_enterprise |
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Value3 | 70 |
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Value1 | LCR code |
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Value2 | Ends with |
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Does not end with | An alarm will be triggered when the of a call does not end with a particular combination of characters. In the example below, an alarm will be triggered when a call's trunk access code does not end with the digits . Alarms_enterprise |
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Value3 | 44 |
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Value1 | Trunk access code |
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Value2 | Does not end with |
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Contains | An alarm will be triggered when the of a call contains a particular combination of characters. In the example below, an alarm will be triggered when a call's account code contains the digits . Alarms_enterprise |
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Value3 | Smith |
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Value1 | Destination |
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Value2 | Contains |
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Does not contain
| An alarm will be triggered when the of a call does not end with a particular combination of characters. In the example below, an alarm will be triggered when a call's chargeband does not contain the letters . Alarms_enterprise |
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Value3 | UKNAT |
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Value1 | Chargeband |
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Value2 | Does not contain |
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Is greater than | An alarm will be triggered when the of a call is greater than a particular value. In the example below, an alarm will be triggered when a call's response time is greater than seconds. Alarms_enterprise |
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Value3 | 10 |
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Value1 | Response time |
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Value2 | Is greater than |
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Is less than | An alarm will be triggered when the the of a call is less than a particular value. In the example below, an alarm will be triggered when a call's duration is less than seconds. Alarms_enterprise |
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Value3 | 30 |
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Value1 | Duration |
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Value2 | Is less than |
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Calls alarms
Stats alarms
To set this up,
Account code
To set up a filter based on an account code, select select
from the
list, enter a relevant value and match a suitable operator.
This filter allows you to set up an alarm based on account codes. To set up the alarm criteria, enter a relevant value in the box provided and match the correct operator. The table below describes all the available operators:
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