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| Alarms_enterprise |
|---|
| Value3 | 21 |
|---|
| Value1 | Account code |
|---|
| Value2 | Contains |
|---|
|
Call type
This filter allows you to set up an alarm based on call type, in terms of where the call originated and where it was delivered, e.g. incoming, outgoing, internal, etc. To set up the alarm criteria, choose a call type from the list provided and select the appropriate operator. In the example below, an alarm will be triggered when a
call has been logged:
| Alarms_enterprise |
|---|
| Value3 | Tandem |
|---|
| Value1 | Call type |
|---|
| Value2 | Equals |
|---|
|
Carrier
This filter allows you to set up an alarm based on the carrier (tariff table) used to cost calls. To set up the alarm criteria, choose a carrier from the list provided and select the appropriate operator. In the example below, an alarm will be triggered when a call routed over a BT carrier has been logged.
| Alarms_enterprise |
|---|
| Value3 | BT |
|---|
| Value1 | Carrier |
|---|
| Value2 | Equals |
|---|
|
Channel
This filter allows you to set up an alarm based on the channel used to log calls. To set up the alarm criteria, click on the
icon to locate the relevant channel in the Directory to locate the relevant channel in the and select the appropriate operator. In the example below, an alarm will be triggered when a call routed over a BT carrier has been logged.
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