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To add a filter to your alarm object, select the filter type from the
list, enter a relevant value and select a suitable operator in order to define its meaning. The
filters available
operators are described in the table below:
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Equals
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...
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| Alarms_enterprise |
|---|
| Value3 | Germany |
|---|
| Value1 | Destination |
|---|
| Value2 | Equals |
|---|
|
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Does not equal
...
...
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| Alarms_enterprise |
|---|
| Value3 | 1470 |
|---|
| Value1 | LCR |
|---|
| Value2 | Does not equal |
|---|
|
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Begins with
...
An alarm will be triggered when the
of a call begins with a particular combination of characters. In the example below, an alarm will be triggered when a call's dialled number begins with the digits .| Alarms_enterprise |
|---|
| Value3 | 0207 |
|---|
| Value1 | Dialled number |
|---|
| Value2 | Begins with |
|---|
|
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Does not begin with
...
An alarm will be triggered when the
of a call does not begin with a particular combination of characters. In the example below, an alarm will be triggered when a call's CLI does not begin with the digits .| Alarms_enterprise |
|---|
| Value3 | 0131 |
|---|
| Value1 | Dialled number |
|---|
| Value2 | Does not begin with |
|---|
|
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Ends with
...
An alarm will be triggered when the
of a call ends with a particular combination of characters. In the example below, an alarm will be triggered when a call's LCR code ends with the digits .| Alarms_enterprise |
|---|
| Value3 | 70 |
|---|
| Value1 | LCR code |
|---|
| Value2 | Ends with |
|---|
|
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Does not end with
...
An alarm will be triggered when the
of a call does not end with a particular combination of characters. In the example below, an alarm will be triggered when a call's trunk access code does not end with the digits .| Alarms_enterprise |
|---|
| Value3 | 44 |
|---|
| Value1 | Trunk access code |
|---|
| Value2 | Does not end with |
|---|
|
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Contains
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An alarm will be triggered when the
of a call contains a particular combination of characters. In the example below, an alarm will be triggered when a call's account code contains the digits .| Alarms_enterprise |
|---|
| Value3 | Smith |
|---|
| Value1 | Destination |
|---|
| Value2 | Contains |
|---|
|
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Does not contain
...
An alarm will be triggered when the
of a call does not end with a particular combination of characters. In the example below, an alarm will be triggered when a call's chargeband does not contain the letters .| Alarms_enterprise |
|---|
| Value3 | UKNAT |
|---|
| Value1 | Chargeband |
|---|
| Value2 | Does not contain |
|---|
|
...
An alarm will be triggered when the
of a call is greater than a particular value. In the example below, an alarm will be triggered when a call's response time is greater than seconds.| Alarms_enterprise |
|---|
| Value3 | 10 |
|---|
| Value1 | Response time |
|---|
| Value2 | Is greater than |
|---|
|
...
An alarm will be triggered when the
of a call is less than a particular value. In the example below, an alarm will be triggered when a call's duration is less than seconds.| Alarms_enterprise |
|---|
| Value3 | 30 |
|---|
| Value1 | Duration |
|---|
| Value2 | Is less than |
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| Label | 30 |
|---|
|
Calls alarms
Account code
This filter allows you to set up an alarm based on account codes. To set up the alarm criteria, enter the account code (or part of the account code number) in the box provided and select the appropriate operator. In the example below, an alarm will be triggered when a call whose account code contains
is logged.
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