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This filter allows you to set up an alarm based on the call traffic going over your telephone lines. To set up the alarm criteria, click on the
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URL | /download/attachments/1310815/add_button.png |
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icon to locate the relevant channel in the Directory; select the channel and choose the appropriate operator. In the example below, an alarm will be triggered when
the channel
was is used to log a call.
Alarms_enterprise |
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Value3 | T234 |
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Value1 | Channel |
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Value2 | Equals |
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This filter allows you set up an alarm based on the destination of the call. To set up the alarm criteria, enter the destination name (or part of its name) in the box provided and select the appropriate operator. In the example below, an alarm will be triggered when the destination of the call is
.
Alarms_enterprise |
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Value3 | France |
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Value1 | Destination |
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Value2 | Equals |
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Dialled number
This filter allows you set up an alarm when a full or partial number is dialled. To set up the alarm criteria, enter the relevant number in the box provided and select the appropriate operator. In the example below, an alarm will be triggered when the dialled number begins with
. Alarms_enterprise |
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Value3 | 074 |
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Value1 | Dialled number |
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Value2 | Begins with |
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Alarms_enterprise |
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Value3 | France |
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Value1 | Destination |
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Value2 | Equals |
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Duration
This filter allows you set up an alarm based on the duration of a call. To set up the alarm criteria, enter the duration in the box provided and select the appropriate operator. In the example below, an alarm will be triggered when the duration of a calls is greater than
seconds. Alarms_enterprise |
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Value3 | 3600 |
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Value1 | Duration |
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Value2 | Is greater than |
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LCR code
This filter allows you set up an alarm based on Least Cost Routing (LCR) codes. To set up the alarm criteria, enter the LCR code in the box provided and select the appropriate operator. In the example below, an alarm will be triggered when the LCR code of a calls ends with
. Alarms_enterprise |
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Value3 | 680 |
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Value1 | LCR code |
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Value2 | Ends with |
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Response time
This filter allows you set up an alarm based on response time. To set up the alarm criteria, enter the response time in the box provided and select the appropriate operator. In the example below, an alarm will be triggered when the response time of a calls is greater than
seconds. Alarms_enterprise |
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Value3 | 20 |
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Value1 | Response time |
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Value2 | Is greater than |
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Start time
This filter allows you set up an alarm based on the time a call started. To set up the alarm criteria, enter the LCR code in the box provided and select the appropriate operator. In the example below, an alarm will be triggered when the LCR code of a calls ends with
. Alarms_enterprise |
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Value3 | 680 |
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Value1 | LCR code |
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Value2 | Ends with |
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