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This filter allows you to set up an alarm based on the call traffic going over your telephone lines. To set up the alarm criteria, click on the

Inlineimage
URL/download/attachments/1310815/add_button.png
icon to locate the relevant channel in the Directory; select the channel and choose the appropriate operator. In the example below, an alarm will be triggered when the channel
Keywordmacro
LabelT234
  was is used to log a call.

Alarms_enterprise
Value3T234
Value1Channel
Value2Equals

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This filter allows you set up an alarm based on the destination of the call. To set up the alarm criteria, enter the destination name (or part of its name) in the box provided and select the appropriate operator. In the example below, an alarm will be triggered when the destination of the call is

Keywordmacro
LabelFrance
.

Alarms_enterprise
Value3France
Value1Destination
Value2Equals

Dialled number

This filter allows you set up an alarm when a full or partial number is dialled. To set up the alarm criteria, enter the relevant number in the box provided and select the appropriate operator. In the example below, an alarm will be triggered when the dialled number begins with 

Keywordmacro
Label074
.

Alarms_enterprise
Value3074
Value1Dialled number
Value2Begins with

Alarms_enterprise
Value3France
Value1Destination
Value2Equals

Duration

This filter allows you set up an alarm based on the duration of a call. To set up the alarm criteria, enter the duration in the box provided and select the appropriate operator. In the example below, an alarm will be triggered when the duration of a calls is greater than

Keywordmacro
Label3600
seconds.

Alarms_enterprise
Value33600
Value1Duration
Value2Is greater than

LCR code

This filter allows you set up an alarm based on Least Cost Routing (LCR) codes. To set up the alarm criteria, enter the LCR code in the box provided and select the appropriate operator. In the example below, an alarm will be triggered when the LCR code of a calls ends with 

Keywordmacro
Label680
.

Alarms_enterprise
Value3680
Value1LCR code
Value2Ends with

Response time

This filter allows you set up an alarm based on response time. To set up the alarm criteria, enter the response time in the box provided and select the appropriate operator. In the example below, an alarm will be triggered when the response time of a calls is greater than 

Keywordmacro
Label20
seconds.

Alarms_enterprise
Value320
Value1Response time
Value2Is greater than

Start time

This filter allows you set up an alarm based on the time a call started. To set up the alarm criteria, enter the LCR code in the box provided and select the appropriate operator. In the example below, an alarm will be triggered when the LCR code of a calls ends with 

Keywordmacro
Label680
.

Alarms_enterprise
Value3680
Value1LCR code
Value2Ends with