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Additionally, when configuring a stats point, a subject must be specified, which determines the property of each call whose value will be used when grouping its collated information into distinct sets. For example, specifying a subject of "user" will group its collated call information into sets of data for each distinct user.
Stats points are defined in the
tab on the Tabmacro Label Stats points
screen, as shown below: Buttonmacro Label Live stats
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For more information about stats points and how to create them, refer to the Stats points section.
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In order to create a display board containing call information, at least one stats point must be defined first. |
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<table width="100%" cellspacing="0" cellpadding="5" border="0" class="sectionMacro"> <tbody> <tr> <td valign="top"> <p>Display boards are populated with up to the second information from any of the following sources:</p> <ul> <li>Stats collectors</li> <li>RSS feeds</li> <li>Web pages</li> </ul> <p>Your up-to-the second call data is always provided by the <span class="reference">Stats Collectors</span>. These Stats Collectors are basically "counters" which can be placed anywhere in your Directory.</p> <p>You simply choose the site, group or user you want the statistics to encompass and it "counts" details of all calls that pass that point.</p> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/stats_collector_properties_2.png" alt="Stats Collector panel" /> <p>You can select what you want the subject of the statistics to be. The <span class="reference">Subjects</span> you can choose from include Users, User groups, Sites, Channels, Channel groups, Dialled number, CLI, Chargeband, Destination, Half-hour time slot, Account code and many more.</p> </td> <td width="1px" valign="top"> <div style="border-width: 1px;" class="panel video"> <div class="panelContent"> <h4>Adding Stats points</h4> <p><a rel="nofollow" class="external-link" href="http://www.tri-line.com/en/products/video.php?id=12"> <img class="screenshot naked no_border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/stats_points_video.png" alt="Stats points video" /></a></p> </div> </div> </td> </tr> </tbody> </table> |
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