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The
tab allows you
choose select the type of information you want to display in your leaderboard. Each column can display different
type of call information (duration, response time, etc.), for different call types (inbound, outbound, etc.) and for different entities (sites, groups, users)
, e.g. . For example, one column can show statistics for the total number of inbound calls on a daily basis, while in a different column you can display the same information, but for a different user group and on a weekly basis.
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