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Selecting the call type

To select the type of call type you want to display in this column, click on the Call type drop-down list and choose from the available options, as shown below:

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Selecting

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column information

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To select the type of call information you want to display in this the summary panel, such as total duration, response time, etc., click on the 

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drop-down list and choose from the available options, as shown below:

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To see only the summary values for the information displayed in this panel, without the textual element, tick the available option and apply any styling properties, if preferred.

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