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What is a Magic Box

The 

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LabelMagic Box
object allows you to add one or more of our supported voice recording options, enabling you to store the audio recording of every telephone call that TIM Enterprise processes.

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Any number of recording devices can be configured to provide their audio recordings to TIM Plus, and a hybrid network of both types of interface can be used in a single TIM Plus deployment.

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Adding a Magic Box

To add the recording device object to the system, drill-down to the Directory level where you want to place the object, and click on the New object tab, as shown below:

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In the new window that opens, select the Channel object from the Other object list, enter a relevant name and click on the Add button, as shown below:

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