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Screenshotmacro
Borderfalse
URL/download/attachments/2162770/question_call_view.png

The

Referencemacro
LabelCall detail
window will open, where you can score the call using the previously-created score cards, as shown below:

Screenshotmacro
Borderfalse
URL/download/attachments/2162770/question_1.png

To score a call from an itemised report interfacelist, click on it to display the

Referencemacro
LabelCall detail
window, then select the
Tabmacro
LabelScore
tab, as shown below:

Screenshotmacro
Borderfalse
URL/download/attachments/4817806/questions_14.png

Score the call using the open the calls' properties window, where you can score the call using previously-created score cards and click on the . Click

Buttonmacro
LabelSave
button, as shown below: to apply the changes

Screenshotmacro
Borderfalse
URL/download/attachments/48178062162770/questionsquestion_49.png
Image Added

Reporting on scored calls

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