A statistics collection point (stats pointcollector) object is a mathematical "counter" whose scope of data collection is determined by its placement in your directory hierarchy. For example, placing a stats point collector inside a specific user group ensures that call information is collected only for users that inhabit the selected group. Similarly, placing a stats point collector inside a site will collect only call information for the chosen site. As calls are made and received, the properties of each one are collated for future consumption by display boards.
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<p>A Stats Collector is basically a "counter" that can be placed on any subject and at any point in your organization. It counts calls that match defined parameters as they pass. This information from these Stats Collectors can then be selected and displayed on your customisable display boards.</p> <p>Most of the information shown in the Summary and Leader board panels of a display board is supplied by Stats Collectors. It will be very difficult to create useful, informative display boards without first understanding Stats collectors.</p> <p>It is even possible to exclude users and/or channels from Stats Collectors.</p> <img class="screenshot border" src="http://www.tri-line.com/common/img/documentation/tim_enterprise/stats_collector_properties_2.png" alt="Stats Collector properties" /> |