Configuring a stats collector

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This tab allows you to exclude calls that meet certain criteria from the call statistics. To add an exclusion, click on the

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This option allows you to exclude calls based on account code. To set up your criteria, enter the relevant account code (or part of the account code number) in the box provided and select the appropriate operator. In the example below, calls whose account code is 

Call type

This option allows you to exclude calls from stats based on call type. To set up your criteria, the account code (or part of the account code number) in the box provided and select the appropriate operator. In the example below, calls whose account code is 

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