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This option allows you to exclude calls based account code. To set up your criteria, enter the relevant account code and select the appropriate operator. In the example below, calls whose account code is 

Keywordmacro
Label10
will not be collated by the stats collector.

alarmscriteria_enterprisefilter
Value321
Value1Account code
Value2Contains

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This option allows you to exclude calls from stats based on call type. To set up your criteria, the account code (or part of the account code number) in the box provided and select the appropriate operator. In the example below, calls whose account code is 

Keywordmacro
Label10
will not be collated by the stats collector.

alarmscriteria_enterprisefilter
Value3Tandem
Value1Call type
Value2Equals

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