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| Screenshotmacro |
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| Border | false |
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| URL | /download/attachments/1671408/stats_collector_5.png |
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Account code
To exclude calls set up an exclusion based on account codecodes, enter the relevant code in the box provided and select the appropriate operator. In the example below, the stats collector will exclude calls whose account code is
.
| Criteria_filter |
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| Value3 | 4518 |
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| Value1 | Account code |
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| Value2 | equals |
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Call type
To exclude calls set up an exclusion based on a call type of call, select the relevant type of call type from the list provided and choose the appropriate operator. In the example below, the stats collector will exclude all types of calls, except internal calls.
| Criteria_filter |
|---|
| Value3 | Internal |
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| Value1 | Call type |
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| Value2 | Does not equal |
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|
Carrier
To exclude calls set up an exclusion based on the carrier (tariff table) used to cost the calls, choose a carrier from the list provided and select the appropriate operator. In the example below, the stats collector will exclude all calls that are not routed over a
carrier.
| Criteria_filter |
|---|
| Value3 | BT |
|---|
| Value1 | Carrier |
|---|
| Value2 | Does not equal` |
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|
Channel
This filter allows you to To set up an alarm exclusion based on the call traffic going over your telephone lines. To set up the alarm criteria, click on the
| Inlineimage |
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| URL | /download/attachments/1310815/add_button.png |
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icon to locate the relevant channel in the Directory; select the channel and choose the appropriate operator. In the example below,
an alarm will be triggered when channel the stats collector will collate only calls that go through the line is used to log a call.
| Criteria_filter |
|---|
| Value3 | T234 |
|---|
| Value1 | Channel |
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| Value2 | Equals |
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