Configuring a stats collector

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To set up an exclusion based on the call traffic going over your telephone lines, click on the

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To set up an exclusion based on CLI of the caller, enter the relevant CLI in the box provided and select the appropriate operator. In the example below, the stats collector will collate only exclude calls whose CLI contains the digits

Cost

This filter allows you To set up an alarm in order to monitor calls below or above a specific cost. To set up the cost criteriaexclusion based on the cost of calls, enter the relevant value in the box provided and select the appropriate operator. In the example below, an alarm will be triggered when the cost of a call the stats collector will exclude calls whose cost is greater than

Destination

This filter allows you To set up an alarm exclusion based on the destination of the call. To set up the alarm criteria, enter the destination name (or part of its name) of the destination in the box provided and select the appropriate operator. In the example below, an alarm will be triggered when the destination of a call the stats collector will exclude calls whose the destination is

Dialled number

This filter allows you To set up an alarm when a full or partial number is dialled. To set up the alarm criteriaexclusion based on the number that was dialled, enter the relevant dialled number in the box provided and select the appropriate operator. In the example below, an alarm will be triggered when the the stats collector will exclude calls whose dialled number begins with 

Duration

This filter allows you To set up an alarm exclusion based on the duration of a call. To set up the alarm criteriacal, enter the duration relevant value in the box provided and select the appropriate operator. In the example below, an alarm will be triggered when a call the stats collector will exclude calls whose duration is greater than

LCR code

This filter allows you To set up an alarm exclusion based on Least Cost Routing (LCR) codes. To set up the alarm criteria, enter the LCR relevant code in the box provided and select the appropriate operator. In the example below, an alarm will be triggered when a call the stats collector will exclude calls whose LCR code ends with 

Response time

This filter allows you To set up an alarm exclusion based on response time. To set up the alarm criteria, enter the response time the relevant value in the box provided and select the appropriate operator. In the example below, an alarm will be triggered when the response time of a calls is greater the stats collector will exclude calls whose response time is less than 

Start time

This filter allows you To set up an alarm exclusion based on the time a call started. To set up the alarm criteria, enter the start time in hh:mm:ss format in the box provided and select the appropriate operator. In the example below, an alarm will be triggered when a call that strted before the stats collector will exclude calls who started before 

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If your telephone system uses trunk access codes to connect calls using specific channels, you can set up an alarm exclusion based on calls made using these codes. To set up the alarm criteriaan exclusion, enter the trunk access code in the box provided and select the appropriate operator. In the example below, an alarm will be triggered when a call the stats collector will exclude calls whose trunk access code is 

User

This filter allows you To set up an alarm in order to monitor the calls of exclusion based on calls made by a particular user. To set up the alarm criteria, click on the

Weekday

This filter allows you set up an alarm in order to monitor the call activity To exclude calls for a particular day of the week. To set up the alarm criteria, choose the relevant weekday from the list provided and select an the appropriate operator. In the example below, an alarm will be triggered when a call is logged the stats collector will exclude calls made on a Sunday.

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