Call View

The  Call view screen displays a live list of calls, showing each call the moment it is received from your telephone system(s) and successfully processed by TIM Enterprise. The call list is are arranged so that the most recent calls are at the top of the list.

Each call type is colour-coded using a system-wide colour scheme, as follows:

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The Call View screen can be customised by each web user to show only the columns they are interested in. To add or remove columns, click on the Columns tab, which will display the following panel:

Include a column header in the list by ticking the box alongside each one. Click the Save button to apply your changes.

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Each column header can be reordered by clicking and dragging it to the new location, as shown below:

Columns can be sorted by clicking the relevant column header, with each click toggling between ascending and descending order.  A small triangle is displayed alongside the column header to indicate the current sorting order.

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